I am continuously reminded lately about the power of building relationships in the business world.  There are so many examples of small actions that one takes, but that one action has a huge impact on many people. 

At O’Hare recently, I was dropping off my daughter for a business trip.  We were running a bit late - thanks to the traffic - and Aliza was getting nervous about missing her flight, or even worse, not having her luggage when she arrived in Dallas.  Her stress level was quite high.

The traffic “police” were there in full detail.  Whistles blowing - orange batons twirling - hands waving - angry faces everywhere.  Of course, traffic was at a standstill.  The top was down on the convertible that morning and I was watching one gentleman inparticular.  He was not a happy traffic controller.

“Isn’t it a beautiful day?”

“What are they giving away this morning?” - I start to see a little smile on his face.

“Life is grand.  I hope you have a great day today” - and I saw him smile with the whistle in his mouth.

Will I ever see this person again?  The chances are next to none, but he did have an impact on my life - I made him smile which means he gave me a gift.  Did I have an impact on his life?  Maybe.  Just maybe for that 30 seconds of banter he forgot about his problems to share a smile with me.  Maybe he then smiled at someone else - I will never know.

What little things are you doing in your life to make a difference in the lives of your friends, family, business associates, customers and prospects?  Just the action of a smile, or saying hello could open the door to a new adventure.

I challenge you to make a difference in someone’s life today with a small gesture that is priceless.  Smile at a stranger.  It will come back to you - that is what boomerang networking is all about.